HEALTH CARE

Samata Health - Medical & Healthcare Appointment Portal

Do you want a medical appointment for you or someone in your family, but you are unable to book it? There might be long queues at the medical facility, or the receptionist at the table is unable to book it over the phone. There can be several reasons, but we have a cure for these problems, i.e., Samata Health. Use this powerful tool to get away from traditional appointments. You will have control of your mental wellness – book it online and attend the session when your turns come – an easy and simple process.

Industry

Health Care

Team

8 Members

Duration

5 Months

Launched

2023

Country

USA

Rating

5 Star

Samata Health – Medical & Healthcare Appointment Portal

About The Project

Project Overview

Samata Health is a new-generation online healthcare management platform. The primary focus of this platform is to prioritize mental well-being and provide hassle-free online appointments for mental health. Furthermore, it aims to eliminate the challenges faced by users with their mental health and require professional help on an urgent basis.

Samata Health has established itself from a location-based project to a globally recognized web application. This happened due to the simplified and enriched patient care it provides its users. Its main functionality is formulating a bridge between individuals who need mental support and certified therapists. Both parties can connect with each other over a simple platform and refrain from traditional appointments. Users can check the therapist's availability and book appointments as per their preference in order to receive the treatment on time.

eSparkBiz, an IT Outsourcing company, has used its technical expertise to develop Samata Health. Without any doubt, it is a revolutionary web application that help individuals to manage their mental health. It has a user-friendly interface, where people can book appointments quickly and visit the therapists, or they can book an online session with them.

Key Phases

Breaking down the project on these 3 main key phases & further in weekly modules to get the project on track and accountable.

Planning and Analysis

Requirement Gathering
User Research
Information Architecture
Wireframing and Prototyping
Technology Stack Selection

Design and Development

UX/UI Design
Front-End Development
Back-End Development
API Development
Testing

Deployment and Maintenance

Deployment
Monitoring and Security
Continuous Improvement
Maintenance and Support

Challenges we had

The Problem

Using technology to improve customer service and patient care is the need of the hour. Hence, we have designed Samata Health to address the issues of delayed appointments. Furthermore, there are no challenges in finding a therapist that fits your preferences. This all happened because we built the UI/UX design of the web application by keeping the general public in mind. Additionally, we focused on the following points for this Web App Development:

Automated Scheduling A system was to be formulated that can automate processes and does not require manual forms.

Comprehensive documentationUsers can view their case history, such as prescriptions, therapist sessions, and details about the therapists. In the same way, therapists can access the patient's history.

A streamlined workflow for appointment management A streamlined system was required, which has the capability to include booking, confirmations, cancellations, and modifications in order to provide patients with the best experience.

Secure payment options Safe payment options should be there so that users can pay through them. Furthermore, the payment gateway should be properly encrypted so that there aren't any breaches.

Creating a platform for therapists A platform was required where the complete details about therapists can be shown, such as services offered, specialization, availability, and reviews. Customers can make decisions by looking at these parameters.

Special facilities for employees and students This web application aims to provide better services for employees and students so that they can focus more on their mental health.

Integration with social media Users can link their different social media accounts with this web application to raise awareness and build a supportive community.

See what we solved

The Solution

Our team noted all the pain points of the users by understanding the journey from a patient's perspective to build the web app architecture This process included understanding the concerns and user behavior. After comprehending every single detail, we prepare the defined app workflow. In order to increase the effectiveness, our developers implemented agile methods to include the best features. This agile methodology helped in the iterative improvements and rapid iterations, which made app more refined for the users.

Website Design and Software Selection A website was developed for Mental Health Care to provide users with a better interface experience. Patients can easily navigate through the complete website without any hassle.

Appointment Tracking and Real-Time Updates Implemented a tracking module, which helps admins and patients to monitor appointment status and progress based on real time. Patients would receive timely notifications regarding their appointment status.

Information Centralization A centralized database was implemented to store and manage the essential information. The information regarding appointments, patients, and doctors is stored in this database. Furthermore, patients and therapists can access this database to update themselves with the latest information.

UI Perfection and Animations Implemented the exemplary UI design to develop a website that attracts the patient's attention. Additionally, appropriate animations were used so that there would be proper engagement.

Security Measures Robust security measures were implemented, such as data encryption, authentication mechanisms, and role-based access control. These attributes were used so that users feel confident about using this system. Additionally, proper security checks were performed so that data breaches would not happen in the future.

Payment Gateway Integration Secure payment gateways were introduced so that patients could pay while booking their appointments. Our team also developed payment modes based on the standards of HIPAA Compliant Software Development to safeguard patient payment information.

Final Milestone

The Result

eSparkBiz achieved the milestone of building an appointment booking service for Mental Health Care. The patients can quickly find information about doctors, available time slots, and appointment fees. When users see all the information under one roof, they can book appointments swiftly.

Furthermore, the patients receive notifications about their appointments from this system. Therefore, there is a lower chance of patients missing their appointments. Overall, Samata Health is a web application that can offer reliable solutions in the healthcare industry.

Technology Stack

Mental Health project uses React.js, Laravel & Angular for frontend and backend development, MySQL for database management, and AWS for deployment, ensuring an efficient and seamless healthcare application.

React

Laravel

Angular

MySQL

HTML5

AWS

Craft your next digital masterpiece with our IT experts

Let's Discuss Your Project

100's of Happy Clients

From IT consultants to digital agencies, ISVs, and enterprises, we, as a pioneering offshore software outsourcing firm, cater to a diverse clientele seeking reliable solutions for their software consultancy and development needs. Here are some touching testimonials from our happy clients:

Read testimonials

View case studies

eSparkBiz goes beyond what's reasonably asked of from a vendor.

Kenn Palm

CEO of StillWaters Technologies, Inc

Why Choose eSparkBiz?

Being a Reliable and Committed IT Partner, eSparkBiz aims at bringing digital transformation to your business. Our 14+ years of remarkable expertise with 500+ global collaborations showcase our trusted development services, state-of-the-art infrastructure, transparent transactions, and security to kickstart your digital business strategy.

Expert and Skilled Professionals

Hire our experienced developers who are well knowledgeable in technical aspects to deliver outstanding results.

Real-time Communication Channels

You can use Skype, Email or Phone to communicate with your team in real-time and work together efficiently.

Adaptable Pricing and Engagement Models

Choose from a variety of pricing options and work arrangements based on the needs of your project.

Project Tracking via Advanced PMS

Oversee your project in real time with the help of our sophisticated Project Management Software.

Robust Code and Backup Management

Our secure code handling rules and reliable backup will ensure a smooth development process.

No Training or Retention Costs

Reduce your expenses on training and turnover by hiring our developers who are already proficient in their fields.

Single Point of Contact Lead

Get a dedicated lead to help you liaise with our team and to ensure that communication is clear and direct.

Secure and Reliable Work Environment

Rest assured that your data will be safe with our secure and protected development environment.

Expert Insights For Digital Product Development

We at eSparkBiz are passionate about discussing recent technologies and applications. We constantly write blogs and articles associated with the field of technology. So, don't miss our detailed and insightful write-ups. You'll find all our latest blogs and blog updates here.